Short Term Profits, A Business Does Not Make.

One of the things that I am looking for in my next company is a strong and well-founded philosophy in the treatment of clients and employees. I have always said that you need to look after your current clients first (ahead of future clients). There is no point in burning any bridges with a client just to make a fast buck somewhere else. The long term profitability will suffer. The way in which the company treats its employees is equally as important. In a professional services firm, your people is all you have. They are the assets of the firm. Therefore, there needs to be the appropriate level of care and investment in the people that includes personal and professional development activities (tech/business training, soft skills training, collaborative environment, etc.) It also must include a package that is fair in monetary terms and provides some sense of comfort and satisfaction. Additionally, you need to invest in the softer side (social and cultural) of the business. At the end of the day, client and employees must come before short term profits. If you don't have the former you don't have a business. The approach should always be to look at the mid-long term and invest in your relationships with your clients and employees. You will make more money in the long term.....